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Legal / Cancellations

Cancellation & Refunds

Effective date: August 2, 2026

On this page Overview Deposits and milestones Client cancellation Studio cancellation Scope changes Contact
Design and web projects are custom professional services. Refund and cancellation terms for a specific engagement are confirmed in the written scope or agreement before paid work begins.

Overview

LATORI CORIUM LLC provides custom graphic design and web development services. Because deliverables are created for a specific client and brief, fees are generally earned as work progresses according to agreed milestones.

Deposits and milestones

Projects may require a deposit or staged payments. Deposits reserve studio time and fund initial discovery and concept work. Milestone invoices typically correspond to completed phases described in the project scope.

Client cancellation

If you cancel after work has started, fees for completed milestones and documented work performed to date remain due. Unused future milestones may be canceled according to the written agreement. Deposit amounts are generally non-refundable once concept or production work has begun, unless the agreement states otherwise.

Studio cancellation

If we are unable to complete an engagement for reasons within our control, we will discuss options such as a revised timeline or a refund of fees paid for work not delivered, as appropriate under the agreement.

Scope changes

Material changes to deliverables, timelines, or revision rounds may require an updated quote. Work outside the approved scope is not owed until the change is agreed in writing.

Contact

Questions about cancellations or billing: work@latoricorium.com · +1 (859) 769-1745 · LATORI CORIUM LLC, 3229 Eagle View Ln, Lexington, KY 40509.

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